Your stay
Booking terms and conditions
Effective from 6 October 2026.
1. Purpose and operator
These terms govern direct bookings at Le Tipi des chouettes, in Le Pouech, Moulis, Ariège, France. The accommodation is offered by Julien Hebert, acting as a private individual, reachable at contact@tipideschouettes.fr and +33 6 40 90 47 10.
2. Request and confirmation
The website form submits a request and does not immediately confirm the stay. A booking becomes final only after Julien Hebert’s written confirmation stating the dates, number of guests, total price and payment instructions. Guests must promptly report any error in this summary.
3. Prices
The direct rate is €50 per night for two guests, plus €5 per additional guest per night beyond two guests. Tourist tax of €1.50 per guest per night is added and applies to every guest. Bed linen is included. From 7 nights, a 35% discount applies to accommodation only. Extras are not discounted: breakfast €8 per guest per selected day and adult meal basket €15 per basket per selected day and meal basket for children under 12 €9 per basket per selected day. The summary includes selected services and tourist tax.
4. Payment
No payment is taken on the website and bank cards are not accepted. After written confirmation, the full stay price is payable at the time of booking by Wero, bank transfer or cheque. Payment instructions are sent directly to the guest. The dates may be released if payment is not received within the period stated in the confirmation.
5. Changes and cancellation by the guest
Any request must be sent in writing to contact@tipideschouettes.fr. The date and time the message is received are decisive.
- At least 10 full days before scheduled arrival: free cancellation and full refund of sums paid.
- From 9 days until more than 72 hours before arrival: 50% of the total stay price remains due; if the full amount has already been paid, 50% is refunded.
- 72 hours or less before arrival, no-show or shortened stay: 100% of the total price remains due.
Date or guest-number changes remain subject to availability and may change the price.
6. Cancellation by the operator
If the operator cancels the stay, the guest is informed as soon as possible and all sums already paid are refunded in full.
7. Bad weather and postponement
When severe weather makes the stay unsafe or access to the accommodation impracticable, the parties may agree to postpone the stay, subject to availability. Amounts already paid are then carried over to the newly agreed dates.
8. No statutory cooling-off period
Under Article L. 221-28(12) of the French Consumer Code, the fourteen-day cooling-off right does not apply to accommodation services supplied on a specific date or during a specific period.
9. Capacity and beds
The tipi accommodates up to five guests and provides one 160 × 200 cm king-size double bed, one 140 × 190 cm double bed and one 90 × 190 cm single bed. The declared number of guests must be respected. Undeclared visitors and pets are not permitted.
10. Arrival, departure and stay
Arrival is between 5 pm and 8 pm and departure before 11 am. Delays must be reported. The tipi stands at the top of an unlit natural site and is reached by steps; lamps are supplied. Shared washing facilities are located away from the tipi. Towels are not provided.
11. House rules
Fires are strictly prohibited except for use of the barbecue in its designated area. Cooking and smoking are prohibited inside the tipi. Quiet must be respected from 10 pm. Furniture must not be moved. Animals on the property must not be fed and produce must not be picked. Guests are liable for damage caused by themselves or their party.
12. Liability
Guests remain responsible for their belongings and for supervising accompanying children. They must take account of the natural terrain, steps, insects, plants and marked electric enclosures.
13. Complaints and amicable resolution
Complaints must first be sent in writing to contact@tipideschouettes.fr so that an amicable solution can be sought. Julien Hebert declares that he offers the accommodation as a private individual; no consumer mediator is therefore designated on the website. This information must be updated if the legal status of the activity changes.
14. Personal data
Submitted information is used to process the request and manage the stay in accordance with the privacy policy.
15. Applicable law and acceptance
These terms are governed by French law. The applicable version is the one expressly accepted when the request is submitted and restated in the written confirmation.
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